
Upload your user list securely. We scan every file for viruses and store it privately for our customer service team.
Put one person on each row, with the columns in this order:
| Column | Required? |
|---|---|
| Email address | Yes |
| First name | No |
| Last name | No |
Only the email address is required. If you include names, keep the header row, as in the template. A file that is just a list of email addresses works without one.
If you are sending both student and staff accounts, send two separate files: one for students and one for staff.
Our customer service team imports the accounts from your file once it reaches us. Each person on it then receives an activation email and has 30 days to set a password and finish setting up their account.
Download the CSV templateReplace the example rows in the template with your own before you upload it.
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